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Shipping Policy

Shipping Policy

Last Updated: May 28, 2025

At Savemach Automation and Technology (“Company,” “we,” “our”), we are committed to providing fast, reliable, and transparent shipping services to our customers. This Shipping Policy (“Policy”) explains the terms, obligations, and customer rights related to the shipping process for orders placed via www.savemach.com.

1. Order Processing

  • Orders are typically processed within 1-3 business days after payment confirmation.

  • During busy periods or special circumstances, processing times may vary; in such cases, we will inform you accordingly.

2. Shipping Fees

  • Shipping fees vary depending on the size, weight, and delivery address of your order.

  • Fees are calculated and presented to you during checkout for your approval.

3. Delivery Times

  • Domestic deliveries within Turkey generally take between 3 to 10 business days.

  • International shipments may vary depending on the destination country’s customs procedures, carrier operations, and other external factors; these estimated times can be extended.

  • The Company is not responsible for delays caused by the shipping carriers; however, we will strive to assist you in case of any issues.

4. Shipping Methods

  • Orders are delivered via courier or shipping companies.

  • The available shipping methods and carriers will be communicated to you during the order process.

5. Service Interruptions and Delays

  • The Company is not liable for delays caused by weather conditions, pandemics, natural disasters, or other force majeure events.

  • In such cases, customers will be informed and alternative solutions will be offered where possible.

6. Damage and Loss

  • If you notice any damage or loss upon delivery, please contact us immediately.

  • We will investigate the issue and work with you to find a satisfactory resolution.

7. Returns and Exchanges

  • Our return and exchange terms are detailed in our Return Policy. Please refer to that page for more information.

Contact:
For questions about shipping or other inquiries, please contact us at:
📧 info@savemach.com
📍 Manisa, Turkey

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